Kurs Ayrıntısı
CNH_SEC_M5 - Module 5- Delivery & Value Stream, Loyalty & Follow Up
Tipoloji
AICC/SCORM Web Tabanlı Kurs
Dersi Tamamlamak için olan saat sayisi
0 Saatler
Dersi Tamamlamak için olan Gün Sayisi
0 Günler
Hedef
A module designed for training Sales Executives, Sales Coordinators and Sales Managers
Içerik
Understanding how to obtain the highest degree of customer satisfaction and loyalty.
The participant will learn to:
•Ensure a professional delivery
•Schedule marketing and service events based on customer satisfaction and NPS
•Take corrective actions and develop effective Conquer Plans
•Tailor Sales Executive’s Development Path
•Provide input to Sales and Territory Planning (Sales Management Process)
Tanim
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CNH_SEC_M5 - Module 5- Delivery & Value Stream, Loyalty & Follow Up
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