Dettagli del corso
CNH_SEC_M5 - Module 5- Delivery & Value Stream, Loyalty & Follow Up
Tipologia
Corso via web AICC/SCORM
Durata (in ore)
0 Ore
Durata prevista (gg)
0 giorni
Obiettivo da raggiungere
A module designed for training Sales Executives, Sales Coordinators and Sales Managers
Contenuto
Understanding how to obtain the highest degree of customer satisfaction and loyalty.
The participant will learn to:
•Ensure a professional delivery
•Schedule marketing and service events based on customer satisfaction and NPS
•Take corrective actions and develop effective Conquer Plans
•Tailor Sales Executive’s Development Path
•Provide input to Sales and Territory Planning (Sales Management Process)
Descrizione
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CNH_SEC_M5 - Module 5- Delivery & Value Stream, Loyalty & Follow Up
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