CNH_SEC_M5 - Module 5- Delivery & Value Stream, Loyalty & Follow Up

Typology
Web Based Training - AICC/SCORM
Number of hours to Complete Course
0 Hours
Scheduled duration (days)
0 days
Targets
A module designed for training Sales Executives, Sales Coordinators and Sales Managers
Content

Understanding how to obtain the highest degree of customer satisfaction and loyalty.

The participant will learn to:



•Ensure a professional delivery


•Schedule marketing and service events based on customer satisfaction and NPS


•Take corrective actions and develop effective Conquer Plans


•Tailor Sales Executive’s Development Path


•Provide input to Sales and Territory Planning (Sales Management Process) 


Description
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CNH_SEC_M5 - Module 5- Delivery & Value Stream, Loyalty & Follow Up

There are no competencies associated with this course.
There are no competencies associated with this course.
There are no competencies associated with this course.
There are no competencies associated with this course.